Right of Withdrawal

Right of withdrawal for consumers as well as a model withdrawal form.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract is concluded.

To exercise your right of withdrawal, you must inform us

• [PLACEHOLDER: Name / Company]
• [PLACEHOLDER: Address]
• Email: support@getplaybookr.com
• [PLACEHOLDER: Phone number]

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this, although this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

Early Expiry of the Right of Withdrawal

⚠️ Important notice for digital content

In the case of a contract for the supply of digital content not on a physical data carrier (e.g. PDF download), the right of withdrawal also expires if the entrepreneur has begun performance of the contract after the consumer has

1. expressly consented to the entrepreneur beginning performance of the contract before the expiry of the withdrawal period, and
2. confirmed their awareness that by giving this consent they lose their right of withdrawal once performance of the contract begins.

We obtain this express consent and confirmation during the ordering process. Once the download begins, your right of withdrawal expires in accordance with § 356 (5) BGB.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To [PLACEHOLDER: Name / Company], [PLACEHOLDER: Address], [PLACEHOLDER: Email address]:

I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():

• Ordered on ()/received on (): __________________
• Name of consumer(s): _____________________
• Address of consumer(s): _________________
• Signature of consumer(s) (only for notification on paper): _____________________
• Date: __________________

() Delete as appropriate.*

Further contractual terms can be found in our Terms & Conditions. The responsible provider data ([PLACEHOLDER: Name / Company]) can be found in the Legal Notice.